Run 11-month warranty walkthroughs with AI

Turn homeowner warranty requests and walkthrough notes into a scheduled punch list for your subs and clear updates for the buyer.

The problem

Builders usually owe buyers a walkthrough before the first-year warranty ends. Requests come in by text, email and phone, items get lost, subs show up without knowing what to fix, and an unhappy buyer leaves a bad review right when you need referrals.

Step by step

1. 1Pull your list of homes coming up on 11 months and send each buyer a short note asking them to list issues before the walkthrough.
2. 2At the walkthrough, take photos and talk through each item in a voice note, then paste the transcript into the prompt below.
3. 3Get a punch list sorted by trade, with each item marked as covered, not covered or needs a look, based on your own warranty document.
4. 4Have your superintendent check every coverage call against the warranty, then send each sub their items with the address and buyer's available times.
5. 5Send the buyer a plain-language summary and dates, and close out each item with a photo when it's done.

Copy-paste prompt

I'm a home builder in [city]. Here are my notes from an 11-month warranty walkthrough (no buyer names or addresses): [paste notes or voice-note transcript]. Here is what our warranty covers in year one: [paste the relevant section]. Build: (1) a punch list table with columns Item, Room, Trade, Covered/Not covered/Needs a look, Notes; (2) a short message to each trade listing their items, with [ADDRESS] and [TIMES] placeholders; (3) a friendly summary for the buyer explaining what will be fixed and when, and any items not covered and why, in plain words. Base coverage only on the warranty text I gave you, and mark anything unclear as [CHECK WARRANTY].

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