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Customer service reply templates

Handle returns, shipping and stock questions consistently.

Estimated time saved

Estimated: several minutes per message. (Estimate; results vary.)

Tools
  • ChatGPT
  • Gmail templates
  • Meta Business Suite saved replies

The problem

Owners answer the same DMs and emails repeatedly.

Step by step

  1. 1List your top 10 questions and policies.
  2. 2Generate template replies.
  3. 3Save as saved replies in Meta Business Suite and Gmail templates.

Copy-paste prompt

Prompt
Using these store policies [policies], write short saved replies for: return request, where is my order, is this in stock, store hours, gift cards.

Review AI output before using it. Don’t paste confidential, customer or patient data into tools your company hasn’t approved.

Get this built for your business

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