Write your January price increase letter with AI
Turn your new prices and the reasons behind them into a clear, respectful customer letter and talking points for your sales team.
Estimated: 2–4 hours of writing, plus fewer surprised customers and lost accounts. (Estimate; results vary.)
- ChatGPT
- Claude
- Microsoft Copilot
- Your price list in Excel or Google Sheets
- Your email tool or CRM
The problem
Many distributors raise prices on January 1, but the notice often goes out late or as a bare price sheet. Customers feel blindsided, sales reps get the same angry calls, and some accounts start shopping around.
Step by step
- 1Confirm the new prices, the effective date and how many days of notice your customer contracts require with your owner or pricing manager.
- 2List the real reasons, such as supplier increases, freight or labor, and anything you're doing to help, like price holds on open quotes or a last-buy window at old prices.
- 3Paste those details (no customer names or margins) into the prompt below to get a customer letter, a short email version and talking points for reps.
- 4Have your sales manager check every number and promise, and make sure contract customers get the notice their agreement requires.
- 5Send it 30 to 60 days ahead, and have reps call your biggest accounts before the letter lands.
Copy-paste prompt
I work at a [type of distributor, e.g., industrial supply / building materials] in [city]. New prices take effect [date]. Average increase: [percent or range, by product line if different]. Reasons: [e.g., supplier increases of X%, freight, labor]. What we're doing to help: [e.g., honoring quotes through date, last-buy window at current prices until date]. Write: (1) a one-page customer letter that is clear, respectful and not apologetic; (2) a short email version with [CONTACT NAME] as a placeholder; (3) five talking points and answers to common pushback for our sales reps. Use only the numbers and dates I give, and don't blame specific suppliers by name.
Review AI output before using it. Don’t paste confidential, customer or patient data into tools your company hasn’t approved.
Free · 5 minutes
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